Oakland University
Tuesday, November 13, 2012

University statement on text alert test

During a regularly scheduled test of Oakland University's emergency communications procedures today, a message announcing a test of the emergency text system was sent to registered users by text. Unfortunately, an incorrect message was sent to cell phones of campus community members after the correct message was sent via text. 

Within minutes of learning about this error, university officials acted to correct the voicemail message by sending a corrected text, a campus-wide e-mail, reissuing a voicemail message, posting a story to the university web site, and correcting the message through social media networks. University officials regret the error and any confusion and inconvenience it may have caused, and are working to ensure this mistake does not happen again.
During OU's emergency text message system test, an incorrect voicemail message was issued. Officials regret the inconvenience, are working to correct the issue.

Created by Katherine Land - Deleted (land@oakland.edu) on Tuesday, November 13, 2012
Modified by Katherine Land - Deleted (land@oakland.edu) on Tuesday, November 13, 2012
Article Start Date: Tuesday, November 13, 2012